Ring Central Call Monitoring
GPTKB entity
Statements (75)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Cloud_Computing_Service
|
| gptkbp:bfsLayer |
4
|
| gptkbp:bfsParent |
gptkb:Ring_Central,_Inc.
|
| gptkbp:allows |
Listening to live calls
|
| gptkbp:enables |
Performance tracking
Call barging |
| gptkbp:enhances |
Customer experience
Operational efficiency Agent training |
| gptkbp:facilitates |
Skill development
Knowledge sharing Performance evaluation |
| https://www.w3.org/2000/01/rdf-schema#label |
Ring Central Call Monitoring
|
| gptkbp:improves |
Quality assurance
|
| gptkbp:integrates_with |
Ring Central platform
|
| gptkbp:is_accessible_by |
Mobile devices
Web interface |
| gptkbp:is_available_in |
gptkb:Various_regions
Multiple languages Small businesses Enterprise customers |
| gptkbp:is_compatible_with |
Third-party applications
Various devices Desktop applications Vo IP technology |
| gptkbp:is_designed_for |
Business communication
Improving service quality Enhancing communication skills Monitoring agent performance |
| gptkbp:is_integrated_with |
CRM systems
Business intelligence tools Helpdesk software Workforce management systems |
| gptkbp:is_part_of |
gptkb:High_School
gptkb:Ring_Central_Office Unified communications Customer service strategy Cloud communications |
| gptkbp:is_scalable |
Growing businesses
|
| gptkbp:is_used_by |
Customer support teams
|
| gptkbp:is_used_for |
Training purposes
Compliance monitoring Performance improvement Service level management |
| gptkbp:is_used_in |
Call centers
|
| gptkbp:is_utilized_in |
Sales teams
Quality assurance teams Management teams Support agents |
| gptkbp:offers |
Customizable settings
Real-time insights Call recording features User training resources Performance dashboards Call evaluation tools Secure call handling |
| gptkbp:provides |
Feedback mechanisms
User-friendly interface Analytics and reporting tools Call analytics Real-time call monitoring Call handling guidelines Call metrics Call performance reports Call quality assessment |
| gptkbp:requires |
Ring Central subscription
|
| gptkbp:supports |
Data-driven decision making
Continuous improvement Remote work capabilities Team collaboration Real-time feedback Customer feedback collection Employee development Multi-channel communication Call whispering |