Properties (62)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:Cloud_Computing_Service
|
| gptkbp:acquisition |
gptkb:Oracle_Corporation
2012 |
| gptkbp:awards |
Various industry awards
|
| gptkbp:businessModel |
Subscription-based
Supports business growth |
| gptkbp:community |
User community forums
|
| gptkbp:competitors |
gptkb:Salesforce.com
|
| gptkbp:customerBase |
Enhances client engagement.
|
| gptkbp:customerFeedback |
Incorporates customer feedback into services
|
| gptkbp:customerService |
High customer satisfaction ratings
Focus on customer retention strategies Customer acquisition strategies |
| gptkbp:customerSupport |
24/7 support
|
| gptkbp:customizationOptions |
Customizable features
|
| gptkbp:dataUsage |
Data management solutions
|
| gptkbp:distributionChannels |
Multiple support channels
|
| gptkbp:emergencyServices |
Disaster recovery solutions
|
| gptkbp:employees |
500+
|
| gptkbp:feedback |
Customer feedback mechanisms
|
| gptkbp:focus |
Customer Engagement
|
| gptkbp:foundedIn |
1997
|
| gptkbp:hasExperienceIn |
User-friendly interface
|
| gptkbp:hasRelatedPatent |
Mobile-friendly_solutions
|
| gptkbp:hasResearchInterest |
Market research capabilities
|
| gptkbp:headCoach |
Over 1,000 post-acquisition
|
| gptkbp:headquarters |
gptkb:Bozeman,_Montana
|
| https://www.w3.org/2000/01/rdf-schema#label |
RightNow Cloud Services
|
| gptkbp:industry |
gptkb:Software_as_a_Service
Stays updated on industry trends |
| gptkbp:innovation |
Continuous innovation in services
|
| gptkbp:integration |
Third-party applications
|
| gptkbp:keyPeople |
gptkb:Greg_Gianforte
|
| gptkbp:leads |
Lead generation tools
|
| gptkbp:market |
Leader_in_cloud_CRM
|
| gptkbp:marketingStrategy |
Business continuity planning
|
| gptkbp:notableFeature |
Various Fortune 500 companies
Various case studies available |
| gptkbp:offers |
Social_Customer_Service_solutions
|
| gptkbp:offersServices |
Omni-channel_support
|
| gptkbp:partnerships |
Various technology partners
Partnership opportunities available |
| gptkbp:performance |
Highly scalable solutions
High performance standards |
| gptkbp:player_statistics |
Customer analytics tools
|
| gptkbp:products |
Product development initiatives
RightNow CX |
| gptkbp:provides |
Customer_Relationship_Management_(CRM)_solutions
|
| gptkbp:revenue |
$100 million (approx.)
|
| gptkbp:security |
Data security measures
|
| gptkbp:serviceArea |
Global
|
| gptkbp:services |
Focus on service innovation
Cloud-based customer service solutions |
| gptkbp:targetMarket |
Businesses of all sizes
|
| gptkbp:technology |
Cloud-based technology
|
| gptkbp:testimonials |
Positive client testimonials
|
| gptkbp:training |
Customer training programs
User training resources |
| gptkbp:type |
Public Company
|
| gptkbp:updates |
Regular service updates
|
| gptkbp:userBase |
Thousands of users
|
| gptkbp:website |
www.rightnow.com
|