Ricoh IT Service Management Services
GPTKB entity
Statements (66)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
IT service management
|
| gptkbp:aimsTo |
operational costs
service quality service delivery user productivity IT governance IT processes |
| gptkbp:delivers |
collaboration tools
reporting and analytics customized solutions IT project management service automation user experience management |
| gptkbp:enables |
self-service portals
|
| gptkbp:enhances |
customer satisfaction
operational efficiency |
| gptkbp:facilitates |
IT asset management
|
| https://www.w3.org/2000/01/rdf-schema#label |
Ricoh IT Service Management Services
|
| gptkbp:includes |
change management
incident management problem management service improvement plans service catalog management service transition management request fulfillment service delivery management service risk management |
| gptkbp:offers |
application management
cloud services performance optimization resource management service integration mobile device management monitoring services vendor management IT service automation disaster recovery services service level management training services business intelligence solutions IT compliance solutions data_analytics_services |
| gptkbp:provides |
performance metrics
technical support IT support compliance management consulting services security management data management network management knowledge management performance management cloud migration services service desk solutions integration services service continuity planning service performance reviews |
| gptkbp:supports |
business continuity
digital transformation multi-cloud environments remote work solutions IT infrastructure management IT strategy development end-user computing IT change control |
| gptkbp:utilizes |
ITIL framework
|