Statements (58)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
Support Service
|
| gptkbp:associated_with |
gptkb:Red_Hat_Enterprise_Linux
Ansible OpenShift DevOps_practices Middleware_solutions |
| gptkbp:delivers |
24/7 support
|
| gptkbp:has |
Service Level Agreements (SLAs)
Customer support portal |
| https://www.w3.org/2000/01/rdf-schema#label |
Red Hat Support Services
|
| gptkbp:includes |
Training programs
Incident management |
| gptkbp:is_available_in |
Email support
Multiple languages Phone support Various industries Online chat Subscription customers |
| gptkbp:is_involved_in |
Community engagement
Training and certification programs Customer feedback initiatives |
| gptkbp:is_known_for |
Comprehensive documentation
Rapid response times Expertise in Linux Flexible support plans Scalable support options |
| gptkbp:is_part_of |
gptkb:Red_Hat,_Inc.
Global support network Red_Hat's_business_model Red_Hat's_customer_success_strategy |
| gptkbp:is_recognized_for |
High customer satisfaction
Strong partner ecosystem Industry-leading expertise |
| gptkbp:is_used_in |
Developers
System administrators IT managers |
| gptkbp:offers |
Consulting services
Performance tuning Custom solutions Product updates On-site support Incident response services Service customization Cloud support Proactive monitoring Knowledge transfer sessions |
| gptkbp:provides |
Root cause analysis
Technical support Security advisories Compliance support Access to beta programs Remote support Technical account management Migration assistance Access to certified engineers Access to knowledge base |
| gptkbp:serves |
Enterprise customers
|
| gptkbp:supports |
Open source software
|