Statements (77)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
Customer Support
|
| gptkbp:collaborates_with |
engineering teams
|
| gptkbp:conducts |
customer satisfaction surveys
|
| gptkbp:handles |
software issues
|
| gptkbp:has |
customer success stories
knowledge base service level agreements technical documentation service metrics customer feedback mechanisms customer portals support channels escalation procedures support tiers support policies dedicated account managers |
| https://www.w3.org/2000/01/rdf-schema#label |
Red Hat Customer Support
|
| gptkbp:offers |
change management
consulting services custom solutions incident response performance assessments performance monitoring performance tuning training resources webinars knowledge transfer subscription services configuration management technical workshops system integration software customization on-site support API support network support service improvement plans migration assistance cloud strategy consulting service desk support service design assistance |
| gptkbp:operates |
24/7 support
|
| gptkbp:provides |
root cause analysis
best practices community support consultation services disaster recovery planning incident management patch management security updates technical assistance user training remote support service reviews software upgrades cloud migration services service optimization service continuity planning software installation assistance application support service assessments software compatibility checks service transition support service delivery management network configuration assistance |
| gptkbp:serves |
Red_Hat_customers
|
| gptkbp:supports |
IT infrastructure
business continuity application development cloud services multiple platforms open-source software enterprise solutions data management virtualization technologies container technologies DevOps_practices |
| gptkbp:utilizes |
ticketing system
|