RFM

GPTKB entity

Statements (20)
Predicate Object
gptkbp:instanceOf marketing analysis method
gptkbp:appliesTo financial services
retailers
e-commerce companies
gptkbp:frequencyMeans how often a customer makes a purchase
https://www.w3.org/2000/01/rdf-schema#label RFM
gptkbp:measures customer behavior
gptkbp:monetaryMeans how much money a customer spends
gptkbp:originatedIn 20th century
gptkbp:recencyMeans how recently a customer made a purchase
gptkbp:relatedTo customer relationship management
customer lifetime value
gptkbp:standsFor Recency, Frequency, Monetary value
gptkbp:supports identifying valuable customers
targeted marketing campaigns
gptkbp:usedIn customer segmentation
direct marketing
database marketing
gptkbp:bfsParent gptkb:Europe_1
gptkbp:bfsLayer 5