Statements (13)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:book
|
| gptkbp:bfsLayer |
7
|
| gptkbp:bfsParent |
gptkb:Phillip_Crosby
|
| gptkbp:author |
gptkb:Philip_Crosby
|
| gptkbp:focus |
quality management
|
| gptkbp:genre |
gptkb:High_School
|
| https://www.w3.org/2000/01/rdf-schema#label |
Quality Without Tears
|
| gptkbp:influence |
quality assurance practices
|
| gptkbp:isbn |
978-0071790340
|
| gptkbp:language |
English
|
| gptkbp:notable_feature |
zero defects
|
| gptkbp:published_year |
gptkb:1984
|
| gptkbp:publisher |
gptkb:Mc_Graw-Hill
|