Properties (63)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
Customer Service
|
| gptkbp:divisions |
gptkb:PLDT_Inc.
|
| gptkbp:handles |
Complaints
Service Requests |
| gptkbp:has |
FAQs
Customer_Representatives |
| gptkbp:hasContribution |
Customer Queries
|
| https://www.w3.org/2000/01/rdf-schema#label |
PLDT Customer Care
|
| gptkbp:is_a_resource_for |
Service Troubleshooting
|
| gptkbp:is_a_source_of |
Service Information
|
| gptkbp:is_accessible_by |
Email
Phone Live Chat Mobile_App |
| gptkbp:is_available_in |
Social_Media
|
| gptkbp:is_committed_to |
Customer Experience
|
| gptkbp:is_equipped_with |
Knowledge Base
|
| gptkbp:is_involved_in |
Customer Feedback
Service Improvement Network Maintenance Service Innovation Service Quality Assurance Customer Education |
| gptkbp:is_known_for |
Customer Satisfaction
Friendly Staff Timely Assistance Effective_Communication Personalized_Service |
| gptkbp:is_located_in |
gptkb:Philippines
|
| gptkbp:is_part_of |
gptkb:PLDT_Inc.
gptkb:PLDT_Group Telecommunications Industry |
| gptkbp:is_recognized_for |
High Availability
Quick_Response_Times |
| gptkbp:is_referenced_in |
Service Issues
|
| gptkbp:isFacilitatedBy |
Customer Engagement
|
| gptkbp:offers |
Promotions
Technical Assistance Troubleshooting Guides Service Plans Service Upgrades Payment Assistance Installation_Services Feedback_Channels |
| gptkbp:operates |
24/7
|
| gptkbp:partnerships |
Customer Satisfaction
Customer_Support_Services |
| gptkbp:provides |
Account Verification
Internet Services Technical Support Service Updates Service Restoration Billing Inquiries Service Activation Service Information Account_Management Mobile_Services Landline_Services |
| gptkbp:responsibleFor |
Customer Retention
|
| gptkbp:serves |
Residential Customers
Business_Customers |
| gptkbp:taught |
Customer Relations
|
| gptkbp:utilizes |
CRM_Software
|