Open Text Customer Experience Management
GPTKB entity
Statements (65)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Company
|
| gptkbp:bfsLayer |
4
|
| gptkbp:bfsParent |
gptkb:Open_Text
|
| gptkbp:aims_to |
Customer loyalty
|
| gptkbp:developed_by |
gptkb:Open_Text_Corporation
Agile methodologies |
| gptkbp:enables |
Data analytics
Segmentation strategies |
| gptkbp:enhances |
Customer satisfaction
|
| gptkbp:facilitates |
Omni-channel experiences
|
| gptkbp:focuses_on |
Customer engagement
Customer-centric strategies |
| https://www.w3.org/2000/01/rdf-schema#label |
Open Text Customer Experience Management
|
| gptkbp:includes |
Social media management
Workflow automation Content creation tools |
| gptkbp:integrates_with |
gptkb:Open_Text_Suite
|
| gptkbp:is_available_for |
On-premises deployment
|
| gptkbp:is_available_in |
Multiple languages
|
| gptkbp:is_available_on |
gptkb:Cloud_Computing_Service
Subscription model |
| gptkbp:is_compatible_with |
CRM systems
Third-party applications |
| gptkbp:is_designed_for |
Enterprise businesses
B2 B and B2 C companies |
| gptkbp:is_designed_to |
Increase engagement
Streamline processes |
| gptkbp:is_integrated_with |
E-commerce platforms
Analytics tools |
| gptkbp:is_known_for |
Scalability
|
| gptkbp:is_part_of |
Digital transformation initiatives
Customer experience ecosystem Open Text portfolio Open Text's digital experience platform |
| gptkbp:is_recognized_by |
Industry analysts
Leader in customer experience solutions |
| gptkbp:is_recognized_for |
Innovative solutions
|
| gptkbp:is_supported_by |
Customer service teams
Technical support teams |
| gptkbp:is_used_by |
Marketing teams
|
| gptkbp:is_used_to |
Enhance user experience
Enhance brand loyalty Drive conversions |
| gptkbp:is_utilized_in |
Brand management
Digital marketers Global brands Data-driven marketing Optimize marketing campaigns |
| gptkbp:offers |
Reporting features
Customer journey mapping Customer feedback tools Lead generation tools Content management solutions |
| gptkbp:provides |
Email marketing
User-friendly interface Real-time data access Collaboration features Integration capabilities Analytics dashboards Personalization tools |
| gptkbp:provides_access_to |
Customer insights
|
| gptkbp:supports |
Mobile marketing
Multi-channel marketing A/ B testing |
| gptkbp:utilizes |
gptkb:Artificial_Intelligence
|