Statements (25)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
IT service management software
|
| gptkbp:developedBy |
gptkb:Micro_Focus
gptkb:Novell |
| gptkbp:firstReleased |
2010
|
| https://www.w3.org/2000/01/rdf-schema#label |
Novell Service Desk
|
| gptkbp:integratesWith |
gptkb:Novell_ZENworks
gptkb:Active_Directory gptkb:LDAP email systems |
| gptkbp:license |
proprietary
|
| gptkbp:offers |
reporting and analytics
SLA management self-service portal service catalog |
| gptkbp:operatingSystem |
cross-platform
|
| gptkbp:platform |
web-based
|
| gptkbp:provides |
configuration management
incident management change management problem management service request management |
| gptkbp:supports |
ITIL processes
|
| gptkbp:website |
https://www.microfocus.com/en-us/products/service-desk/overview
|
| gptkbp:bfsParent |
gptkb:Novell
|
| gptkbp:bfsLayer |
5
|