Nokia Customer Experience Solutions
GPTKB entity
Statements (73)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:Association
|
| gptkbp:aimsTo |
Customer Relationships
Customer Satisfaction Market Share Brand Loyalty Churn Rate Customer Interactions Customer Touchpoints Customer Processes |
| gptkbp:analyzes |
Customer Data
|
| gptkbp:collaboratesWith |
Technology Partners
Mobile_Network_Operators |
| gptkbp:delivers |
Value Proposition
Real-time Insights Actionable Insights Tailored Solutions Integrated Solutions Value-added Services Customer-centric Solutions |
| gptkbp:develops |
Feedback Loops
Mobile Applications Customer Loyalty Programs Engagement Strategies Self-service Solutions Interactive Solutions Omni-channel_Solutions |
| gptkbp:enables |
Personalized Experiences
|
| gptkbp:enhances |
Customer Experience
Operational Efficiency User Engagement Customer Feedback Customer Insights Customer Retention Customer Communication |
| gptkbp:focusesOn |
Customer Experience Management
Data-Driven_Decisions |
| https://www.w3.org/2000/01/rdf-schema#label |
Nokia Customer Experience Solutions
|
| gptkbp:improves |
Service Quality
|
| gptkbp:integratesWith |
CRM_Systems
|
| gptkbp:offers |
Service Level Agreements
Performance Improvement Strategies Customer Feedback Solutions Customer Engagement Platforms Customer Experience Workshops Consulting_Services Network_Optimization_Services Customer_Service_Solutions Feedback_Management_Tools |
| gptkbp:partOf |
gptkb:Nokia_Corporation
|
| gptkbp:provides |
Performance Metrics
Scalability User Experience Design Reporting Tools User Training Training and Support Customer Journey Mapping Analytics Solutions Business_Intelligence_Tools |
| gptkbp:serves |
Telecommunications Industry
|
| gptkbp:supports |
Innovation
Business Growth Customer-Centric Culture Customer Advocacy Customer Engagement Strategies Digital_Transformation Multi-channel_Communication |
| gptkbp:utilizes |
Artificial Intelligence
Machine Learning Predictive Analytics Customer Segmentation Big_Data Social_Media_Analytics Cloud_Technologies |