Statements (63)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:studio
|
| gptkbp:bfsLayer |
6
|
| gptkbp:bfsParent |
gptkb:Nexidia
|
| gptkbp:acquired |
gptkb:Verint_Systems
|
| gptkbp:analyzes |
customer interactions
voice data |
| gptkbp:delivers |
actionable insights
|
| gptkbp:developed_by |
Nexidia, Inc.
|
| gptkbp:enables |
compliance monitoring
data-driven decision making |
| gptkbp:enhances |
customer experience
sales strategies |
| gptkbp:facilitates |
agent performance improvement
|
| gptkbp:has |
user-friendly interface
|
| https://www.w3.org/2000/01/rdf-schema#label |
Nexidia Speech Analytics
|
| gptkbp:improves |
operational efficiency
|
| gptkbp:integrates_with |
contact center solutions
|
| gptkbp:is_adopted_by |
leading brands
|
| gptkbp:is_available_in |
multiple regions
|
| gptkbp:is_available_on |
cloud platforms
|
| gptkbp:is_compatible_with |
various data sources
various CRM systems various telephony systems |
| gptkbp:is_designed_for |
call centers
|
| gptkbp:is_designed_to |
improve service quality
|
| gptkbp:is_integrated_with |
AI technologies
|
| gptkbp:is_known_for |
advanced analytics capabilities
|
| gptkbp:is_part_of |
customer engagement strategy
Verint's analytics solutions Verint's product suite |
| gptkbp:is_recognized_by |
industry analysts
a leader in speech analytics. |
| gptkbp:is_recognized_for |
innovation in analytics
|
| gptkbp:is_scalable |
large enterprises
|
| gptkbp:is_used_by |
businesses
|
| gptkbp:is_used_for |
quality assurance
|
| gptkbp:is_used_to |
reduce churn
identify trends enhance marketing efforts optimize workflows |
| gptkbp:is_utilized_in |
gptkb:Educational_Institution
risk management customer service training |
| gptkbp:offers |
customizable dashboards
sentiment analysis data security features training and support services custom reporting features integration AP Is |
| gptkbp:provides |
actionable recommendations
data visualization tools real-time feedback transcription services comprehensive reporting insights into customer behavior speech recognition capabilities insights for strategic planning keyword spotting |
| gptkbp:supports |
real-time analytics
business intelligence initiatives performance metrics tracking multi-language analysis |
| gptkbp:utilizes |
natural language processing
|