Statements (50)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:software
|
| gptkbp:awards |
Innovation Award 2022
Top Rated Software 2023 Best Customer Experience Software 2021 |
| gptkbp:case_analysis |
Increased customer satisfaction
Cost reduction Enhanced team collaboration Higher sales conversion rates Improved response times |
| gptkbp:category |
Customer Experience Management
|
| gptkbp:community_support |
gptkb:Documentation
Webinars Training sessions User forums Feedback channels |
| gptkbp:developed_by |
Neve Technologies
|
| gptkbp:features |
Real-time reporting
AI-driven analytics Omni-channel support Workforce optimization |
| https://www.w3.org/2000/01/rdf-schema#label |
Neve Genesys
|
| gptkbp:integrates_with |
Email services
CRM systems Social media platforms Chat applications |
| gptkbp:language_support |
gptkb:French
gptkb:Spanish gptkb:German Chinese English |
| gptkbp:partnerships |
Technology providers
Consulting firms System integrators Major Telecom companies |
| gptkbp:platform |
Cloud-based
|
| gptkbp:release_date |
gptkb:2020
|
| gptkbp:revenue |
Subscription-based
|
| gptkbp:security_features |
Data encryption
User authentication Regular security audits Compliance with GDPR |
| gptkbp:support |
24/7 customer support
|
| gptkbp:target_audience |
Businesses
|
| gptkbp:user_base |
Global
|
| gptkbp:user_interface |
Customizable dashboards
Intuitive design Mobile-friendly Drag-and-drop functionality |
| gptkbp:bfsParent |
gptkb:Neve_Electronics
|
| gptkbp:bfsLayer |
7
|