NYC 311 system

GPTKB entity

Statements (114)
Predicate Object
gptkbp:instanceOf gptkb:government_ministry
gptkbp:access gptkb:media
gptkb:mobile_application
gptkb:website
phone
text message
gptkbp:annualCallVolume over 20 million calls (as of 2023)
gptkbp:availableOn gptkb:New_York_City
https://www.w3.org/2000/01/rdf-schema#label NYC 311 system
gptkbp:launched March 9, 2003
gptkbp:openDataPortal https://data.cityofnewyork.us/City-Government/311-Service-Requests-from-2010-to-Present/erm2-nwe9
gptkbp:operatedBy gptkb:City_of_New_York
gptkbp:phoneNumber 311
gptkbp:purpose connect residents to city agencies
provide information about city services
receive complaints and service requests
gptkbp:servesArea all five boroughs of New York City
gptkbp:serviceType gptkb:building
gptkb:transportation
gptkb:affordable_housing
consumer protection
housing
public art
public events
public health
public health emergencies
public safety
water quality
disability services
emergency preparedness
mental health services
social services
food assistance
recycling
snow removal
lost and found
legal services
senior services
COVID-19 information
school information
animal control
parks and recreation
sanitation
tenant rights
graffiti removal
youth services
tax information
veteran services
child care
fire safety
business assistance
sidewalk repair
energy assistance
homeless services
immigrant services
vaccine information
film permits
public benefits
pothole repair
street light repair
illegal dumping
tree service
non-emergency information
environmental complaints
illegal parking
public records request
landlord complaints
air quality complaints
asbestos complaints
bike lane requests
building violation
bus stop complaints
elevator complaints
government service request
heat/hot water complaint
lead paint complaints
missed trash collection
noise complaint
noise from construction
public Wi-Fi locations
public beach information
public library information
public pool information
public restroom locations
public transportation complaints
ride share complaints
rodent complaints
street condition
street fair permits
subway complaints
taxi complaints
traffic signal repair
tree planting requests
gptkbp:supportsLanguage gptkb:Arabic
gptkb:Bengali
gptkb:Cantonese
gptkb:French
gptkb:Greek
gptkb:Hebrew
gptkb:Hindi
gptkb:Italian
gptkb:Korean
gptkb:Mandarin
gptkb:Russian
gptkb:Spanish
gptkb:Urdu
gptkb:Yiddish
English
Japanese
Polish
Creole
gptkbp:website https://portal.311.nyc.gov/
gptkbp:bfsParent gptkb:DoITT
gptkbp:bfsLayer 8