NTT Data Customer Experience Solutions
GPTKB entity
Properties (66)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:Media_Company
|
| gptkbp:aimsTo |
improve customer satisfaction
reduce customer churn maximize customer engagement drive business growth optimize customer interactions foster customer relationships increase customer lifetime value streamline customer processes |
| gptkbp:collaboratesWith |
businesses across various industries
|
| gptkbp:delivers |
customer-centric strategies
personalized customer experiences |
| gptkbp:develops |
customer engagement strategies
customer feedback systems self-service solutions customer segmentation strategies customer journey solutions loyalty program strategies |
| gptkbp:enhances |
brand reputation
customer journey mapping customer touchpoints customer service experience service delivery models customer onboarding processes cross-channel_communication |
| gptkbp:facilitates |
customer loyalty programs
|
| gptkbp:focusesOn |
data-driven decision making
user experience design customer experience metrics customer retention strategies customer experience innovation customer experience optimization enhancing customer engagement |
| https://www.w3.org/2000/01/rdf-schema#label |
NTT Data Customer Experience Solutions
|
| gptkbp:integration |
AI technologies
|
| gptkbp:investmentFocus |
customer insights
|
| gptkbp:offers |
mobile solutions
cloud-based solutions customer satisfaction surveys digital transformation solutions social media engagement solutions feedback collection tools web analytics solutions customer experience platforms |
| gptkbp:provides |
consulting services
performance measurement tools customer service training training and support services customer experience management services customer experience assessments customer experience frameworks real-time customer feedback |
| gptkbp:supports |
customer service automation
digital marketing initiatives customer experience initiatives customer experience research brand advocacy programs customer advocacy initiatives omnichannel_strategies |
| gptkbp:utilizes |
machine learning
data analytics predictive analytics behavioral analytics customer journey analytics customer data management tools CRM_systems |