Statements (53)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:speeches
|
| gptkbp:analyzes |
Multiple languages
Voice recordings |
| gptkbp:can_be_used_for |
Fraud detection
|
| gptkbp:delivers |
Actionable insights
|
| gptkbp:developed_by |
gptkb:NICE_Systems
|
| gptkbp:enables |
Performance management
Real-time feedback |
| gptkbp:enhances |
Customer experience
|
| gptkbp:facilitates |
Quality assurance
|
| gptkbp:helps |
Reduce operational costs
|
| https://www.w3.org/2000/01/rdf-schema#label |
NICE Speech Analytics
|
| gptkbp:improves |
Agent training
|
| gptkbp:integrates_with |
Contact center solutions
|
| gptkbp:is_available_in |
Multiple regions
|
| gptkbp:is_available_on |
gptkb:cloud_computing
|
| gptkbp:is_compatible_with |
Various telephony systems
|
| gptkbp:is_compliant_with |
gptkb:CCPA
gptkb:GDPR |
| gptkbp:is_designed_for |
Customer service teams
|
| gptkbp:is_part_of |
NICE's AI-driven solutions
NICE CXone platform |
| gptkbp:is_promoted_through |
Webinars
Online marketing Trade shows |
| gptkbp:is_recognized_by |
Industry analysts
Trends in customer feedback |
| gptkbp:is_scalable |
Large enterprises
Small businesses |
| gptkbp:is_supported_by |
Customer support teams
|
| gptkbp:is_updated_by |
Regular software updates
|
| gptkbp:is_used_by |
Call centers
|
| gptkbp:is_used_in |
gptkb:Retail
gptkb:Telecommunications gptkb:financial_services Healthcare |
| gptkbp:marketed_as |
Enterprises
SMBs |
| gptkbp:offers |
Sentiment analysis
Reporting tools Customizable dashboards Integration APIs |
| gptkbp:provides |
Data visualization tools
Keyword spotting Speech-to-text capabilities Real-time speech analysis |
| gptkbp:support |
Omnichannel strategies
|
| gptkbp:supports |
Compliance monitoring
Agent performance evaluation |
| gptkbp:used_for |
Analyzing customer interactions
|
| gptkbp:utilizes |
gptkb:Artificial_Intelligence
|
| gptkbp:bfsParent |
gptkb:Five9,_Inc.
|
| gptkbp:bfsLayer |
7
|