Statements (13)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:musician
|
| gptkbp:aims_to |
improve customer experience
|
| gptkbp:based_on |
customer feedback
|
| gptkbp:developed_by |
gptkb:Microsoft
|
| https://www.w3.org/2000/01/rdf-schema#label |
Microsoft NPS
|
| gptkbp:is_analyzed_in |
subtracting percentage of detractors from percentage of promoters
|
| gptkbp:is_part_of |
customer experience management
|
| gptkbp:is_used_for |
measuring customer loyalty
|
| gptkbp:provides |
insights into customer satisfaction
|
| gptkbp:scientific_classification |
customers into promoters, passives, and detractors
|
| gptkbp:utilizes |
survey methodology
|
| gptkbp:bfsParent |
gptkb:RADIUS_Protocol
|
| gptkbp:bfsLayer |
5
|