Microsoft Dynamics 365 Field Service

GPTKB entity

Statements (58)
Predicate Object
gptkbp:instance_of gptkb:software
gptkb:IT_services
gptkbp:category Field Service Management
gptkbp:customization_options Business Needs
gptkbp:developed_by gptkb:Microsoft
gptkbp:enables Remote Assist
Customer Self-service
Work Order Creation
gptkbp:enhances Customer Engagement
gptkbp:features Resource Management
https://www.w3.org/2000/01/rdf-schema#label Microsoft Dynamics 365 Field Service
gptkbp:improves Operational Efficiency
gptkbp:includes Inventory Management
Knowledge Management
Routing Optimization
Mobile Workforce Management
gptkbp:integrates_with gptkb:Power_PC
Third-party Applications
gptkbp:is_accessible_by gptkb:web_browser
gptkbp:is_available_in Multiple Languages
gptkbp:is_available_on gptkb:cloud_computing
gptkbp:is_compatible_with gptkb:Microsoft_Teams
gptkbp:is_designed_for Service Technicians
gptkbp:is_designed_to Enhance Customer Satisfaction
gptkbp:is_part_of gptkb:Microsoft_Dynamics_365_Suite
Enterprise Resource Planning (ERP) Solutions
gptkbp:is_recognized_as Leader in Field Service Management Solutions
gptkbp:is_scalable Small to Large Enterprises
gptkbp:is_updated_by New Features and Enhancements
gptkbp:is_used_by Field Service Organizations
gptkbp:is_used_for gptkb:Asset_Management
gptkbp:is_used_to Improve Service Delivery
gptkbp:offers Real-time Updates
Analytics and Reporting
Customizable Dashboards
Service Scheduling
Scheduling and Dispatching
Customer Relationship Management (CRM) Features
gptkbp:provides Task Management
Customer Insights
Work Order Management
Service Agreements
Service History Tracking
Customer Feedback Tools
Field Service Analytics
Field Service Insights
gptkbp:release_date November 2016
gptkbp:supports Contract Management
Mobile Applications
Team Collaboration
Service Level Agreements
Multi-channel Communication
Mobile Device Access
Io T Integration
Field Service Automation
gptkbp:utilizes gptkb:Artificial_Intelligence
gptkbp:bfsParent gptkb:Microsoft
gptkbp:bfsLayer 4