Properties (49)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
Call Center
|
| gptkbp:acquisition |
gptkb:Windstream_Holdings
|
| gptkbp:awards |
Best_Customer_Service_Award_2019
|
| gptkbp:businessModel |
B2B
|
| gptkbp:CEO |
gptkb:Dan_O'Connell
|
| gptkbp:communityInvolvement |
Local Charities
|
| gptkbp:communityPartnerships |
gptkb:Zendesk
gptkb:Cisco Salesforce |
| gptkbp:customerBase |
Over 10,000 clients
|
| gptkbp:customerService |
95%+
|
| gptkbp:employees |
Over 500
Paid Time Off Retirement Plans Training Opportunities Flexible Scheduling Health_Insurance |
| gptkbp:founded |
2005
|
| gptkbp:headquarters |
gptkb:New_York_City
|
| https://www.w3.org/2000/01/rdf-schema#label |
M5 Call Center
|
| gptkbp:industry |
Telecommunications
|
| gptkbp:location |
gptkb:United_States
|
| gptkbp:offers |
Call Routing
VoIP_Services Analytics_Services IVR_Solutions |
| gptkbp:operatesIn |
gptkb:North_America
|
| gptkbp:parentCompany |
M5_Networks
|
| gptkbp:partnerships |
Various Technology Providers
|
| gptkbp:revenue |
$50 million (2020)
|
| gptkbp:serviceArea |
United_States_and_Canada
|
| gptkbp:services |
Customer Support
Real-Time Reporting Call Monitoring Customizable Scripts CRM_Integration Multi-Channel_Support |
| gptkbp:socialMediaPresence |
Active on LinkedIn
|
| gptkbp:supports |
24/7
|
| gptkbp:sustainabilityInitiatives |
Green Energy Usage
|
| gptkbp:targetMarket |
Small to Medium Businesses
|
| gptkbp:technology |
Cloud-Based Solutions
|
| gptkbp:testimonials |
Positive Feedback
Professional Staff High Retention Rates Effective_Communication Quick_Response_Times |
| gptkbp:trainingPrograms |
Employee_Development_Programs
|
| gptkbp:website |
www.m5.net
|