Statements (48)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:business_process_outsourcing
|
| gptkbp:challenge |
data privacy
fraud prevention low engagement program fatigue reward relevance |
| gptkbp:goal |
increase customer engagement
increase repeat purchases |
| https://www.w3.org/2000/01/rdf-schema#label |
Loyalty Management
|
| gptkbp:involves |
membership tiers
points systems reward programs |
| gptkbp:mayInclude |
birthday rewards
exclusive offers personalized rewards discounts referral programs anniversary rewards |
| gptkbp:measures |
customer satisfaction
net promoter score customer lifetime value repeat purchase rate |
| gptkbp:relatedTo |
customer relationship management
customer retention customer loyalty programs |
| gptkbp:supportedBy |
CRM systems
loyalty management software |
| gptkbp:trend |
personalization
AI-driven insights social media integration omnichannel experience partnership programs gamification mobile integration real-time rewards blockchain-based rewards data-driven segmentation experiential rewards subscription-based loyalty sustainability rewards tiered programs |
| gptkbp:usedBy |
e-commerce
financial services retail industry airlines hospitality industry |
| gptkbp:bfsParent |
gptkb:Salesforce,_Inc.
|
| gptkbp:bfsLayer |
7
|