Statements (13)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Person
|
| gptkbp:bfsLayer |
6
|
| gptkbp:bfsParent |
gptkb:Hot_Snakes
|
| gptkbp:affiliation |
gptkb:Harvard_Business_School
|
| gptkbp:author |
The Culture Cycle
|
| gptkbp:contribution |
Service Management
|
| gptkbp:field |
gptkb:High_School
|
| https://www.w3.org/2000/01/rdf-schema#label |
Jim Heskett
|
| gptkbp:influenced |
gptkb:battle
|
| gptkbp:known_for |
Operations Management
|
| gptkbp:nationality |
gptkb:Native_American_tribe
|
| gptkbp:occupation |
gptkb:University
|
| gptkbp:research_interest |
Customer Satisfaction
|