|
gptkbp:instance_of
|
gptkb:award
|
|
gptkbp:bfsLayer
|
3
|
|
gptkbp:bfsParent
|
gptkb:automobile
|
|
gptkbp:annual_event
|
gptkb:battle
|
|
gptkbp:associated_with
|
gptkb:J._D._Power
|
|
gptkbp:awarded_by
|
gptkb:J._D._Power
|
|
gptkbp:based_on
|
data analysis
surveys
|
|
gptkbp:category
|
gptkb:financial_services_company
gptkb:Telecommunications_company
healthcare
automotive
travel and hospitality
|
|
gptkbp:first_awarded
|
gptkb:1968
|
|
gptkbp:focuses_on
|
customer satisfaction
|
|
https://www.w3.org/2000/01/rdf-schema#label
|
J. D. Power Awards for Customer Satisfaction
|
|
gptkbp:impact
|
customer retention
brand reputation
market share
|
|
gptkbp:influences
|
gptkb:technique
consumer choices
|
|
gptkbp:is_evaluated_by
|
performance metrics
qualitative research
quantitative research
comparative analysis
industry standards
statistical analysis
data mining
focus groups
benchmarking
trend analysis
online surveys
customer feedback analysis
social media analysis
mail surveys
mystery shopping
telephone surveys
customer interviews
|
|
gptkbp:measures
|
brand loyalty
product quality
service quality
consumer feedback
|
|
gptkbp:notable_winners
|
gptkb:Costco
gptkb:TV_series
gptkb:Samsung
gptkb:film_production_company
gptkb:Southwest_Airlines
gptkb:Lexus
gptkb:Chase_Bank
gptkb:TV_Show
gptkb:book
gptkb:Formula_One_race
|
|
gptkbp:published_by
|
gptkb:J._D._Power_and_Associates
|
|
gptkbp:reach
|
gptkb:battle
|
|
gptkbp:recognizes
|
top performers
|