|
gptkbp:instance_of
|
gptkb:award
|
|
gptkbp:annual_event
|
yes
|
|
gptkbp:associated_with
|
gptkb:J._D._Power
|
|
gptkbp:awarded_by
|
gptkb:J._D._Power
|
|
gptkbp:based_on
|
data analysis
surveys
|
|
gptkbp:categories
|
gptkb:Telecommunications
gptkb:financial_services
healthcare
automotive
travel and hospitality
|
|
gptkbp:evaluates
|
performance metrics
qualitative research
quantitative research
comparative analysis
industry standards
statistical analysis
data mining
focus groups
benchmarking
trend analysis
online surveys
customer feedback analysis
social media analysis
mail surveys
mystery shopping
telephone surveys
customer interviews
|
|
gptkbp:first_awarded
|
gptkb:1968
|
|
gptkbp:focuses_on
|
customer satisfaction
|
|
https://www.w3.org/2000/01/rdf-schema#label
|
J. D. Power Awards for Customer Satisfaction
|
|
gptkbp:impact
|
customer retention
brand reputation
market share
|
|
gptkbp:influences
|
gptkb:business_practices
consumer choices
|
|
gptkbp:measures
|
brand loyalty
product quality
service quality
consumer feedback
|
|
gptkbp:notable_winners
|
gptkb:Costco
gptkb:Samsung
gptkb:Mercedes-Benz
gptkb:Southwest_Airlines
gptkb:Lexus
gptkb:Amazon
gptkb:Apple
gptkb:BMW
gptkb:Toyota
gptkb:Chase_Bank
|
|
gptkbp:published_by
|
gptkb:J._D._Power_and_Associates
|
|
gptkbp:reach
|
yes
|
|
gptkbp:recognizes
|
top performers
|
|
gptkbp:bfsParent
|
gptkb:vehicles
|
|
gptkbp:bfsLayer
|
4
|