Statements (19)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
abbreviation
|
| gptkbp:alternativeName |
IVR
|
| gptkbp:enables |
callers to interact with a computer via voice
callers to interact with a computer via telephone keypad |
| gptkbp:function |
automates interactions with telephone callers
|
| https://www.w3.org/2000/01/rdf-schema#label |
IVRS
|
| gptkbp:purpose |
provide information
collect information route calls |
| gptkbp:standsFor |
Interactive Voice Response System
|
| gptkbp:technology |
speech recognition
DTMF (Dual-tone multi-frequency signaling) |
| gptkbp:usedBy |
call centers
banks utility companies |
| gptkbp:usedIn |
telecommunications
customer service |
| gptkbp:bfsParent |
gptkb:Indane
|
| gptkbp:bfsLayer |
6
|