Statements (68)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:political_organization
|
| gptkbp:bfsLayer |
5
|
| gptkbp:bfsParent |
gptkb:ITIL_Practitioner
|
| gptkbp:aims_to |
design IT services
|
| gptkbp:collaborations |
stakeholders
external vendors |
| gptkbp:communication |
end users
service design workshops |
| gptkbp:facilitates |
collaboration tools
workshops and training sessions design thinking |
| gptkbp:focuses_on |
customer requirements
|
| gptkbp:governed_by |
service design policies
|
| https://www.w3.org/2000/01/rdf-schema#label |
ITIL Service Design
|
| gptkbp:includes |
capacity management
information security management service level management supplier management service catalog management availability management IT service continuity management |
| gptkbp:is_aligned_with |
organizational strategy
business objectives IT governance |
| gptkbp:is_challenged_by |
budget limitations
|
| gptkbp:is_documented_in |
service design documentation
service design guidelines service design plan service design reports service design specifications |
| gptkbp:is_enhanced_by |
best practices
collaborative tools feedback mechanisms technology advancements innovation practices continuous service improvement |
| gptkbp:is_evaluated_by |
performance metrics
customer satisfaction surveys design review design audits post-implementation review service design reviews |
| gptkbp:is_implemented_in |
design coordination
|
| gptkbp:is_influenced_by |
gptkb:battle
|
| gptkbp:is_informed_by |
market trends
risk assessment user experience research stakeholder feedback |
| gptkbp:is_integrated_with |
change management
project management |
| gptkbp:is_part_of |
ITIL lifecycle
|
| gptkbp:is_reflected_in |
service level agreements
service design deliverables |
| gptkbp:is_related_to |
service operation
service transition |
| gptkbp:is_reviewed_by |
service design authority
|
| gptkbp:is_subject_to |
regulatory compliance
|
| gptkbp:is_supported_by |
knowledge management
tools and technologies design templates service design tools service design frameworks service design package |
| gptkbp:is_utilized_in |
service designers
|
| gptkbp:measures |
service design metrics
|
| gptkbp:notable_recipients |
cross-functional teams
|
| gptkbp:provides |
guidelines for service design
|
| gptkbp:training |
service design principles
|