Statements (23)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:software
|
| gptkbp:category |
Customer Relationship Management software
Customer Engagement software |
| gptkbp:deployment |
gptkb:cloud_service
on-premises |
| gptkbp:developedBy |
gptkb:IFS_AB
|
| gptkbp:feature |
knowledge management
workflow automation case management integration with ERP omnichannel support analytics and reporting service automation customer self-service integration with FSM |
| https://www.w3.org/2000/01/rdf-schema#label |
IFS Customer Engagement
|
| gptkbp:platform |
gptkb:IFS_Cloud
|
| gptkbp:targetUser |
customer service teams
contact centers field service organizations |
| gptkbp:website |
https://www.ifs.com/products/customer-engagement/
|
| gptkbp:bfsParent |
gptkb:IFS_AB
|
| gptkbp:bfsLayer |
6
|