Properties (66)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
Support Service
|
| gptkbp:has |
service level agreements
|
| gptkbp:has_a_focus_on |
customer needs
|
| https://www.w3.org/2000/01/rdf-schema#label |
HPE Support Services
|
| gptkbp:includes |
remote support
on-site support field services service desk support proactive support |
| gptkbp:is_aimed_at |
maximizing uptime
|
| gptkbp:is_available_in |
multiple languages
multiple regions various industries online portal email support phone support chat support various service levels HPE_partners |
| gptkbp:is_designed_to |
IT infrastructure
reduce downtime enhance productivity complex IT environments |
| gptkbp:is_known_for |
customer satisfaction
rapid response times flexibility in service delivery |
| gptkbp:is_part_of |
gptkb:Hewlett_Packard_Enterprise
HPE's_digital_transformation_initiatives HPE's_global_network HPE's_customer_engagement_model HPE's_customer_support_strategy HPE's_global_support_strategy HPE's_service_portfolio |
| gptkbp:is_recognized_for |
expertise
innovation in support services |
| gptkbp:is_used_in |
small businesses
enterprises |
| gptkbp:offers |
hardware support
performance tuning service integration problem management remote diagnostics security services software support hardware replacement customized support plans disaster recovery services training services compliance support service optimization cloud support |
| gptkbp:provides |
24/7 support
root cause analysis technical support consulting services incident management performance monitoring technical documentation system updates service continuity access to knowledge base access to experts access to training resources service reporting |
| gptkbp:serves |
business customers
|
| gptkbp:supports |
various_HPE_products
|