GoTo Customer Engagement

GPTKB entity

Statements (22)
Predicate Object
gptkbp:instanceOf gptkb:software
gptkbp:availableOn gptkb:cloud_service
gptkbp:category customer service
contact center software
gptkbp:developedBy gptkb:GoTo
gptkbp:formerName GoToConnect Support Center
https://www.w3.org/2000/01/rdf-schema#label GoTo Customer Engagement
gptkbp:integratesWith GoTo Connect
gptkbp:offers live chat
SMS messaging
voice calling
web chat
omnichannel customer support
social media messaging
gptkbp:provides ticket management
customer communication tools
customer engagement automation
customer support analytics
gptkbp:targetAudience businesses
gptkbp:website https://www.goto.com/customer-engagement
gptkbp:bfsParent gptkb:Bold360
gptkbp:bfsLayer 7