Statements (21)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:software
|
| gptkbp:category |
gptkb:ticket_office
customer service |
| gptkbp:developedBy |
gptkb:GFI_Software
|
| gptkbp:feature |
gptkb:knowledge_representation
automation reporting ticket management SLA management multi-channel support self-service portal integration with other GFI products |
| gptkbp:formerName |
TeamSupport
|
| https://www.w3.org/2000/01/rdf-schema#label |
GFI HelpDesk
|
| gptkbp:operatingSystem |
cross-platform (web-based)
|
| gptkbp:platform |
web-based
|
| gptkbp:targetUser |
customer service teams
IT support teams |
| gptkbp:website |
https://www.gfi.com/products-and-solutions/email-and-messaging-solutions/gfi-helpdesk
|
| gptkbp:bfsParent |
gptkb:GFI_Software
|
| gptkbp:bfsLayer |
7
|