Executive Order on Transforming Federal Customer Experience
GPTKB entity
Statements (55)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:military_unit
|
| gptkbp:bfsLayer |
7
|
| gptkbp:bfsParent |
gptkb:Federal_Digital_Strategy
|
| gptkbp:addresses |
service delivery challenges
|
| gptkbp:aims_to |
enhance user experience
enhance accessibility streamline processes reduce barriers to access improve customer experience in federal services |
| gptkbp:appointed_by |
gptkb:Politician
|
| gptkbp:calls_for |
user feedback mechanisms
|
| gptkbp:encourages |
data-driven decision making
innovation in service design cross-agency partnerships |
| gptkbp:established |
Customer Experience Steering Committee
|
| gptkbp:focuses_on |
gptkb:Telecommunications_company
user-centered design user engagement strategies customer feedback integration |
| https://www.w3.org/2000/01/rdf-schema#label |
Executive Order on Transforming Federal Customer Experience
|
| gptkbp:includes |
performance metrics
|
| gptkbp:involves |
stakeholder engagement
|
| gptkbp:is_aligned_with |
customer service best practices
Biden Administration priorities |
| gptkbp:is_designed_to |
enhance service quality
address systemic issues build trust in government foster accountability create a more responsive government |
| gptkbp:is_expected_to |
increase efficiency
enhance transparency drive innovation improve public trust improve satisfaction rates lead to better outcomes |
| gptkbp:is_influenced_by |
public expectations
|
| gptkbp:is_part_of |
administrative reforms
digital transformation initiatives government reform initiatives government accountability efforts digital government strategy federal modernization efforts customer experience transformation efforts federal service reform |
| gptkbp:is_related_to |
service delivery efficiency
customer service improvement public service improvement |
| gptkbp:is_sought_after_by |
modernize federal services
|
| gptkbp:is_supported_by |
technology advancements
federal workforce training |
| gptkbp:promotes |
equity in service delivery
|
| gptkbp:requires |
agencies to develop customer experience strategies
annual progress reports from agencies |
| gptkbp:supports |
interagency collaboration
|
| gptkbp:year_created |
December 13, 2021
|