Office of the Citizenship and Immigration Services Ombudsman

E931311

The Office of the Citizenship and Immigration Services Ombudsman is an independent office within the U.S. Department of Homeland Security that assists individuals and employers in resolving problems with U.S. Citizenship and Immigration Services and recommends systemic improvements to the immigration system.

All labels observed (4)

How this entity was disambiguated

Statements (47)

Predicate Object
instanceOf government office
ombudsman office
advises Congress on systemic USCIS problems
Secretary of Homeland Security on USCIS-related issues
assists employers with USCIS-related problems
individuals with USCIS-related problems
country United States
createdBy Homeland Security Act of 2002
doesNotAdjudicate immigration applications
doesNotProvide legal representation
establishedFor USCIS applicants, petitioners, and beneficiaries
focusesOn immigration benefits adjudication issues
goal enhance fairness and efficiency in the immigration benefits system
handles USCIS case delays
USCIS errors and miscommunications
problems with USCIS customer service
hasScope nationwide within the United States
headedBy Citizenship and Immigration Services Ombudsman
isIndependentWithin United States Department of Homeland Security
issues annual report to the U.S. Congress
jurisdiction federal immigration benefits system of the United States
languageOfWork English
legalBasis Homeland Security Act of 2002
locatedIn Washington, D.C.
mandate improve the delivery of immigration benefits and services
monitors U.S. Citizenship and Immigration Services practices
operatesUnder United States federal law
oversees U.S. Citizenship and Immigration Services problem resolution
parentAgency United States Department of Homeland Security
partOf United States Department of Homeland Security
primaryFunction assist in resolving problems with U.S. Citizenship and Immigration Services
identify systemic issues in USCIS operations
propose administrative and legislative changes to improve USCIS
provides case assistance for USCIS applicants and petitioners
policy recommendations to improve immigration services
recommends changes to USCIS policies and practices
systemic improvements to the immigration system
reportsTo Secretary of Homeland Security
sector public sector
shortName CIS Ombudsman
USCIS Ombudsman
subjectOf annual reporting requirements under the Homeland Security Act
typeOfOmbudsman immigration services ombudsman
website https://www.dhs.gov/cis-ombudsman
worksWith Congress on immigration services issues
U.S. Citizenship and Immigration Services
immigration stakeholders and advocacy organizations

How these facts were elicited

Referenced by (4)

Full triples — surface form annotated when it differs from this entity's canonical label.

Office of the Secretary of Homeland Security hasComponent Office of the Citizenship and Immigration Services Ombudsman
Office of the Citizenship and Immigration Services Ombudsman shortName USCIS Ombudsman
linked to: Office of the Citizenship and Immigration Services Ombudsman
Office of the Citizenship and Immigration Services Ombudsman headedBy Citizenship and Immigration Services Ombudsman
linked to: Office of the Citizenship and Immigration Services Ombudsman
Office of the Citizenship and Immigration Services Ombudsman typeOfOmbudsman immigration services ombudsman
linked to: Office of the Citizenship and Immigration Services Ombudsman