ISO/IEC 20000-5
E708198
ISO/IEC 20000-5 is a part of the ISO/IEC 20000 IT service management standard that provides implementation guidance and examples to help organizations apply the requirements of the core standard.
All labels observed (1)
| Label | Occurrences |
|---|---|
| ISO/IEC 20000-5 canonical | 1 |
How this entity was disambiguated
This entity first appeared as the object of triple T7896618 — resolving that mention is where its identity was fixed. The disambiguator weighed these candidate entities and picked the highlighted one (or “None”, minting a new entity). This is how homonymy is resolved: the same surface form can point to different entities.
NED1
Entity disambiguation (via context triple)
gpt-5-mini-2025-08-07
Target entity: ISO/IEC 20000-5 Context triple: [ISO/IEC 20000, hasPart, ISO/IEC 20000-5]
-
A.
ISO/IEC 20000-4
ISO/IEC 20000-4 is a part of the ISO/IEC 20000 family of international IT service management standards that provides specific guidance supporting the implementation and improvement of IT service management processes.
-
B.
ISO/IEC 20000-3
ISO/IEC 20000-3 is a supporting part of the ISO/IEC 20000 IT service management standard that provides guidance on defining the scope and applicability of an IT service management system.
-
C.
ISO/IEC 20000
ISO/IEC 20000 is an international standard that specifies requirements for establishing, implementing, maintaining, and continually improving an IT service management system.
-
D.
ISO/IEC 27007
ISO/IEC 27007 is an international standard that provides guidelines for auditing information security management systems based on ISO/IEC 27001.
-
E.
ISO/IEC 27005
ISO/IEC 27005 is an international standard that provides guidelines for information security risk management within an organization’s overall information security management system.
- F. None of above. chosen
- G. Unsure - the case is ambiguous/there is not enough information to decide.
NED2
Entity disambiguation (via description)
gpt-5-mini-2025-08-07
Target entity: ISO/IEC 20000-5 Target entity description: ISO/IEC 20000-5 is a part of the ISO/IEC 20000 IT service management standard that provides implementation guidance and examples to help organizations apply the requirements of the core standard.
-
A.
ISO/IEC 20000-4
ISO/IEC 20000-4 is a part of the ISO/IEC 20000 family of international IT service management standards that provides specific guidance supporting the implementation and improvement of IT service management processes.
-
B.
ISO/IEC 20000-3
ISO/IEC 20000-3 is a supporting part of the ISO/IEC 20000 IT service management standard that provides guidance on defining the scope and applicability of an IT service management system.
-
C.
ISO/IEC 20000
ISO/IEC 20000 is an international standard that specifies requirements for establishing, implementing, maintaining, and continually improving an IT service management system.
-
D.
ISO/IEC 27007
ISO/IEC 27007 is an international standard that provides guidelines for auditing information security management systems based on ISO/IEC 27001.
-
E.
ISO/IEC 27005
ISO/IEC 27005 is an international standard that provides guidelines for information security risk management within an organization’s overall information security management system.
- F. None of above. chosen
Statements (43)
| Predicate | Object |
|---|---|
| instanceOf |
ISO/IEC standard
ⓘ
IT service management standard part ⓘ |
| aimsTo | help organizations apply ISO/IEC 20000-1 requirements ⓘ |
| appliesTo |
external IT service providers
ⓘ
internal IT service providers ⓘ |
| complements | requirements specified in ISO/IEC 20000-1 ⓘ |
| covers | implementation considerations for IT service management ⓘ |
| doesNotSpecify | additional mandatory requirements beyond ISO/IEC 20000-1 ⓘ |
| focusesOn | application of core IT service management standard requirements ⓘ |
| governedBy | ISO and IEC standardization rules ⓘ |
| hasDomain | IT service management ⓘ |
| hasFormat | international standard document ⓘ |
| hasPurpose |
clarify how to meet ISO/IEC 20000-1 requirements
ⓘ
provide examples of commonly used approaches ⓘ |
| helpsWith |
developing service management documentation
ⓘ
establishing service management processes ⓘ understanding practical implications of ISO/IEC 20000-1 clauses ⓘ |
| intendedFor | organizations implementing IT service management ⓘ |
| isGuidanceFor |
service management system design
ⓘ
service management system improvement ⓘ service management system operation ⓘ |
| language | English ⓘ |
| partOf | ISO/IEC 20000 NERFINISHED ⓘ |
| provides |
examples for implementation
ⓘ
implementation guidance ⓘ |
| publishedBy |
International Electrotechnical Commission
NERFINISHED
ⓘ
International Organization for Standardization ⓘ |
| relatedTo |
ISO/IEC 20000-1
NERFINISHED
ⓘ
IT service management processes ⓘ |
| sector |
information technology
ⓘ
service management ⓘ |
| standardFamily | ISO/IEC 20000 series NERFINISHED ⓘ |
| supports |
alignment of IT services with business needs
ⓘ
consistent service management practices ⓘ implementation of ISO/IEC 20000-1 requirements ⓘ service management system implementation ⓘ |
| targetAudience |
IT service management practitioners
ⓘ
organizations seeking ISO/IEC 20000-1 certification ⓘ service providers ⓘ |
| typeOfGuidance | practical guidance ⓘ |
| usedFor |
interpreting ISO/IEC 20000-1 requirements
ⓘ
planning ISO/IEC 20000-1 implementation projects ⓘ training in IT service management standards ⓘ |
How these facts were elicited
The pipeline generated the facts above by prompting gpt-5.1 with this entity's name + description and the instruction below.
Instruction
You are a knowledge base construction expert. Given a subject entity and a description of it, return factual statements that you know for the subject as a JSON list of dictionaries(triples), where keys must be "subject", "predicate" and "object". The number of facts may be very high, between 25 to 50 or more, for very popular subjects. For less popular subjects, the number of facts can be very low, like 5 or 10. # Requirements - If you don't know the subject at all, return an empty list. - If the subject is not a named entity, return an empty list. - Include at least one triple where predicate is "instanceOf". - Do not get too wordy. - Separate several objects into multiple triples with one object.
Input
Subject: ISO/IEC 20000-5 Description of subject: ISO/IEC 20000-5 is a part of the ISO/IEC 20000 IT service management standard that provides implementation guidance and examples to help organizations apply the requirements of the core standard.
Referenced by (1)
Full triples — surface form annotated when it differs from this entity's canonical label.