Twilio

E313463

cloud communications platform company public company software as a service company

Twilio is a cloud communications platform company that enables developers and businesses to integrate voice, messaging, video, and authentication capabilities into their applications via APIs.

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All labels observed (7)

Label	Occurrences
Twilio canonical	5
Twilio Flex	1
Twilio Programmable Messaging	1
Twilio Programmable Voice	1
Twilio Segment	1
Twilio SendGrid	1
https://www.twilio.com	1

How this entity was disambiguated

This entity first appeared as the object of triple T2956217 — resolving that mention is where its identity was fixed. The disambiguator weighed these candidate entities and picked the highlighted one (or “None”, minting a new entity). This is how homonymy is resolved: the same surface form can point to different entities.

NED1 Entity disambiguation (via context triple) gpt-5-mini-2025-08-07

Target entity: Twilio
Context triple: [United States technology sector, majorCompany, Twilio]

A. Google Voice
Google Voice is a telephony service by Google that provides users with a phone number for calling, texting, voicemail, and call forwarding across multiple devices.
B. Amazon Connect
Amazon Connect is a cloud-based contact center service that enables businesses to set up and manage scalable customer support and call center operations using Amazon Web Services infrastructure.
C. Amazon Chime
Amazon Chime is a cloud-based communication service for online meetings, video conferencing, calls, and chat, designed for business collaboration.
D. Get Your Number
"Get Your Number" is a 2005 R&B/dance-pop song by Mariah Carey, featuring Jermaine Dupri, known for its catchy hook and sample of Imagination’s "Just an Illusion."
E. Teleperformance
Teleperformance is a global leader in outsourced customer experience management and business process outsourcing services, headquartered in France.
F. None of above. chosen
G. Unsure - the case is ambiguous/there is not enough information to decide.

NED2 Entity disambiguation (via description) gpt-5-mini-2025-08-07

Target entity: Twilio
Target entity description: Twilio is a cloud communications platform company that enables developers and businesses to integrate voice, messaging, video, and authentication capabilities into their applications via APIs.

A. Google Voice
Google Voice is a telephony service by Google that provides users with a phone number for calling, texting, voicemail, and call forwarding across multiple devices.
B. Amazon Connect
Amazon Connect is a cloud-based contact center service that enables businesses to set up and manage scalable customer support and call center operations using Amazon Web Services infrastructure.
C. Amazon Chime
Amazon Chime is a cloud-based communication service for online meetings, video conferencing, calls, and chat, designed for business collaboration.
D. Get Your Number
"Get Your Number" is a 2005 R&B/dance-pop song by Mariah Carey, featuring Jermaine Dupri, known for its catchy hook and sample of Imagination’s "Just an Illusion."
E. Teleperformance
Teleperformance is a global leader in outsourced customer experience management and business process outsourcing services, headquartered in France.
F. None of above. chosen

Statements (60)

Predicate	Object
instanceOf	cloud communications platform company ⓘ public company ⓘ software as a service company ⓘ
acquired	Authy ⓘ Segment ⓘ SendGrid ⓘ Zipwhip ⓘ
businessModel	subscription pricing ⓘ usage-based pricing ⓘ
country	United States of America ⓘ surface form: United States
enables	integration of communications into applications via APIs ⓘ
foundedBy	Evan Cooke ⓘ Jeff Lawson ⓘ John Wolthuis ⓘ
foundedInCity	San Francisco ⓘ
foundedInState	California, United States ⓘ surface form: California
hasAPIStyle	REST ⓘ
hasProduct	SecurID ⓘ surface form: Twilio Authy Twilio self-linksurface differs ⓘ surface form: Twilio Flex Twilio self-linksurface differs ⓘ surface form: Twilio Programmable Messaging Twilio self-linksurface differs ⓘ surface form: Twilio Programmable Voice Twilio self-linksurface differs ⓘ surface form: Twilio Segment Twilio self-linksurface differs ⓘ surface form: Twilio SendGrid Twilio Verify ⓘ Twilio Video ⓘ
headquartersLocation	San Francisco, California, United States of America ⓘ surface form: San Francisco, California, United States
inception	2008 ⓘ
industry	CPaaS ⓘ cloud communications ⓘ software ⓘ telecommunications ⓘ
offers	authentication APIs ⓘ call routing ⓘ contact center platform ⓘ customer data platform services ⓘ email APIs ⓘ interactive voice response ⓘ messaging APIs ⓘ phone number provisioning ⓘ programmable SIP trunking ⓘ short code messaging ⓘ two-factor authentication services ⓘ video APIs ⓘ voice APIs ⓘ
provides	cloud-based communication infrastructure ⓘ
stockExchange	New York Stock Exchange ⓘ
supportsChannel	Facebook Chat ⓘ surface form: Facebook Messenger MMS ⓘ SMS ⓘ WhatsApp messaging ⓘ chat ⓘ email ⓘ push notifications ⓘ video calls ⓘ voice calls ⓘ
targetAudience	businesses ⓘ enterprises ⓘ software developers ⓘ
tickerSymbol	TWLO ⓘ
website	Twilio self-linksurface differs ⓘ surface form: https://www.twilio.com

How these facts were elicited

Referenced by (11)

Full triples — surface form annotated when it differs from this entity's canonical label.

United States technology sector → majorCompany → Twilio ⓘ

Jeff Immelt → boardMemberOf → Twilio ⓘ

Dialogflow → integratesWith → Twilio ⓘ