Deskpro helpdesk platform

URI: https://gptkb.org/entity/Deskpro_helpdesk_platform

GPTKB entity

Predicate	Object
gptkbp:instanceOf	helpdesk software
gptkbp:compatibleWith	gptkb:Windows gptkb:macOS gptkb:Linux web browsers
gptkbp:developedBy	Deskpro Ltd.
gptkbp:firstReleased	2002
gptkbp:freeAdmission	yes
gptkbp:hasFeature	gptkb:REST_API gptkb:knowledge_representation automation reporting cloud deployment email integration live chat social media integration ticket management SLA management customizable workflows multi-channel support self-service portal on-premise deployment
https://www.w3.org/2000/01/rdf-schema#label	Deskpro helpdesk platform
gptkbp:integratesWith	gptkb:Facebook gptkb:Google_Workspace gptkb:Salesforce gptkb:Slack gptkb:Twitter gptkb:WhatsApp gptkb:Zoom gptkb:Twilio gptkb:Active_Directory gptkb:Jira gptkb:LDAP gptkb:Mailchimp gptkb:Microsoft_365 gptkb:Teams gptkb:Trello gptkb:Zapier
gptkbp:mobileAppAvailable	yes
gptkbp:notableClient	universities government organizations non-profits corporate enterprises
gptkbp:officialWebsite	https://www.deskpro.com/
gptkbp:supportsLanguage	English multiple languages
gptkbp:usedFor	customer support IT service management internal helpdesk
gptkbp:bfsParent	gptkb:Deskpro
gptkbp:bfsLayer	7