Properties (63)
Predicate | Object |
---|---|
gptkbp:instanceOf |
gptkb:Financial_Services_Company
|
gptkbp:can_be |
Dell_hardware
|
gptkbp:compatibleWith |
various operating systems
|
gptkbp:features |
advanced exchange service
|
gptkbp:financials |
Dell's_warranty
|
https://www.w3.org/2000/01/rdf-schema#label |
Dell ProSupport
|
gptkbp:includes |
incident management
performance tuning software updates diagnostic tools on-site service |
gptkbp:is_aimed_at |
reducing downtime
|
gptkbp:is_available_in |
enterprise applications
cloud services desktops laptops mobile devices multiple countries servers software applications security solutions storage solutions backup solutions networking equipment data protection solutions virtualization solutions |
gptkbp:is_designed_to |
business customers
enhance productivity improve system reliability minimize risk support IT infrastructure |
gptkbp:is_integrated_with |
IT management tools
|
gptkbp:is_known_for |
high availability
quick response times flexible support options expertise in troubleshooting |
gptkbp:is_part_of |
Dell's_customer_support_strategy
Dell's_global_support_network Dell's_service_portfolio Dell_Services Dell's_customer_experience_strategy |
gptkbp:is_recognized_for |
customer satisfaction
|
gptkbp:isUsedFor |
specific business needs
|
gptkbp:maintenance |
annually
|
gptkbp:offers |
proactive monitoring
service level agreements training resources remote diagnostics customized support plans hardware and software support technical account management |
gptkbp:provides |
consultation services
24/7 technical support remote support incident resolution incident tracking access to knowledge base access to online resources access to product specialists |
gptkbp:provides_access_to |
Dell_experts
|
gptkbp:suitableFor |
large enterprises
small businesses |
gptkbp:supports |
various_Dell_products
|