Statements (71)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
Support Service
|
| gptkbp:has |
24/7 availability
service level agreements (SLAs) |
| https://www.w3.org/2000/01/rdf-schema#label |
Dell EMC Support Services
|
| gptkbp:includes |
customer support
proactive monitoring system upgrades software support knowledge base access |
| gptkbp:is_available_in |
multiple languages
mobile applications various industries online portal remote workforce solutions |
| gptkbp:is_designed_to |
data center environments
|
| gptkbp:is_known_for |
customer-centric approach
high customer satisfaction scalable solutions comprehensive documentation rapid response times reliable service delivery flexible support options |
| gptkbp:is_part_of |
gptkb:Dell_Technologies
IT service management IT governance frameworks digital transformation efforts global support network business continuity planning. customer success initiatives |
| gptkbp:is_recognized_for |
innovation in support services
expertise in storage solutions collaborative support model |
| gptkbp:is_used_in |
IT departments
government agencies businesses of all sizes cloud service providers |
| gptkbp:offers |
consulting services
hardware support performance tuning security assessments software updates remote diagnostics multi-vendor support on-site support vendor management disaster recovery services training services network support remote access tools service assessments service recovery options service customization service transition support |
| gptkbp:provides |
root cause analysis
technical support asset management incident management incident response patch management service integration technical documentation remote support hardware replacement service continuity service optimization cloud support service reporting service validation change management support |
| gptkbp:serves |
enterprise customers
|
| gptkbp:supports |
various products
|