Statements (57)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:customer_service
|
| gptkbp:available_at |
gptkb:email_client
Phone Social media Live chat |
| gptkbp:handles |
Complaints
Service interruptions Billing inquiries Service inquiries Technical faults |
| gptkbp:has |
Customer service representatives
FAQs section |
| https://www.w3.org/2000/01/rdf-schema#label |
DStv Customer Care
|
| gptkbp:is_accessible_by |
Mobile app
|
| gptkbp:is_available_in |
gptkb:French
gptkb:Swahili gptkb:Portuguese English |
| gptkbp:is_involved_in |
Community outreach programs
Customer satisfaction surveys |
| gptkbp:is_known_for |
Effective communication
Friendly service High customer retention rates Quick response times |
| gptkbp:is_located_in |
Multiple countries
|
| gptkbp:is_part_of |
gptkb:DStv
gptkb:Multi_Choice_Group |
| gptkbp:manages |
Account issues
|
| gptkbp:offers |
Troubleshooting guides
Technical assistance Customer loyalty programs Payment options Online account management Multilingual support Referral programs Service upgrades Installation scheduling Channel lineup information |
| gptkbp:operates_in |
gptkb:Africa
|
| gptkbp:operating_hours |
24/7
|
| gptkbp:provides |
Feedback collection
Service updates Subscription information Information on promotions Account management services Information on equipment upgrades Information on new channels Information on viewing packages Service activation assistance Service cancellation assistance Service feedback channels Service restoration assistance Support for DStv services |
| gptkbp:supports |
Installation queries
|
| gptkbp:uses |
Customer relationship management software
|
| gptkbp:bfsParent |
gptkb:Multi_Choice_Africa
|
| gptkbp:bfsLayer |
7
|