Statements (13)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:software
|
| gptkbp:appliesTo |
gptkb:business_process_outsourcing
|
| gptkbp:goal |
increase customer satisfaction
|
| https://www.w3.org/2000/01/rdf-schema#label |
Customer Service Framework
|
| gptkbp:includes |
performance metrics
service standards customer feedback mechanisms training guidelines |
| gptkbp:relatedTo |
customer service
|
| gptkbp:usedFor |
improving customer experience
standardizing service processes |
| gptkbp:bfsParent |
gptkb:CSF
|
| gptkbp:bfsLayer |
6
|