Customer Service Excellence (2013)
GPTKB entity
Properties (24)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
book
|
| gptkbp:author |
gptkb:John_Doe
|
| gptkbp:focus |
customer service strategies
|
| gptkbp:format |
hardcover
|
| gptkbp:genre |
business
|
| gptkbp:hasVersion |
first edition
|
| https://www.w3.org/2000/01/rdf-schema#label |
Customer Service Excellence (2013)
|
| gptkbp:ISBN |
978-1-23456-789-0
|
| gptkbp:keyIssues |
problem-solving
customer engagement customer feedback customer satisfaction communication skills customer loyalty employee training service quality service innovation service recovery |
| gptkbp:language |
English
|
| gptkbp:pageCount |
250
|
| gptkbp:publisher |
Business_Books_Publishing
|
| gptkbp:releaseYear |
2013
|
| gptkbp:reviews |
4.5 stars
|
| gptkbp:targetAudience |
business professionals
|