Customer Experience Optimization
GPTKB entity
Statements (23)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
Business Strategy
|
| gptkbp:aimsTo |
Enhance Customer Loyalty
|
| gptkbp:appliesTo |
Retail
Telecommunications Banking Hospitality |
| gptkbp:focusesOn |
Improving Customer Satisfaction
|
| gptkbp:goal |
Increase Customer Retention
Boost Net Promoter Score Reduce Customer Churn |
| https://www.w3.org/2000/01/rdf-schema#label |
Customer Experience Optimization
|
| gptkbp:involves |
Process Improvement
Customer Journey Mapping Feedback Collection |
| gptkbp:relatedTo |
gptkb:User_Experience_Design
Digital Transformation Customer Relationship Management Service Design |
| gptkbp:uses |
Customer Data Analytics
Omnichannel Strategies Personalization Techniques |
| gptkbp:bfsParent |
gptkb:Stream_Processing
|
| gptkbp:bfsLayer |
8
|