Statements (18)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:software
|
| gptkbp:acquiredBy |
gptkb:Vonage
|
| gptkbp:category |
gptkb:customer_service
call center software |
| gptkbp:deployment |
SaaS
|
| gptkbp:developedBy |
gptkb:NewVoiceMedia
|
| gptkbp:features |
analytics
call recording IVR call routing multi-channel support real-time reporting |
| gptkbp:integratesWith |
gptkb:Salesforce
|
| gptkbp:platform |
cloud-based
|
| gptkbp:usedFor |
cloud contact center
|
| gptkbp:bfsParent |
gptkb:NewVoiceMedia
|
| gptkbp:bfsLayer |
8
|
| https://www.w3.org/2000/01/rdf-schema#label |
ContactWorld
|