ContactWorld

GPTKB entity

Statements (18)
Predicate Object
gptkbp:instanceOf gptkb:software
gptkbp:acquiredBy gptkb:Vonage
gptkbp:category customer service
call center software
gptkbp:deployment SaaS
gptkbp:developedBy gptkb:NewVoiceMedia
gptkbp:features analytics
call recording
IVR
call routing
multi-channel support
real-time reporting
https://www.w3.org/2000/01/rdf-schema#label ContactWorld
gptkbp:integratesWith gptkb:Salesforce
gptkbp:platform cloud-based
gptkbp:usedFor cloud contact center
gptkbp:bfsParent gptkb:NewVoiceMedia
gptkbp:bfsLayer 8