Statements (25)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
public service document
|
| gptkbp:adoptedBy |
gptkb:Australia
gptkb:Canada gptkb:India gptkb:South_Africa various countries |
| gptkbp:appliesTo |
public sector organizations
|
| gptkbp:component |
information dissemination
performance monitoring complaint mechanisms service standards |
| gptkbp:focusesOn |
accountability
transparency redressal of grievances standards of service |
| https://www.w3.org/2000/01/rdf-schema#label |
Citizen's Charter
|
| gptkbp:introduced |
gptkb:United_Kingdom_government
|
| gptkbp:introducedIn |
1991
|
| gptkbp:launched |
gptkb:John_Major
|
| gptkbp:purpose |
improve public service delivery
|
| gptkbp:relatedTo |
customer service
good governance public administration reform |
| gptkbp:bfsParent |
gptkb:Sir_John_Major
|
| gptkbp:bfsLayer |
5
|