Cisco Technical Assistance Center (TAC)
GPTKB entity
Properties (63)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
Community Center
|
| gptkbp:collaborates_with |
engineering teams
|
| gptkbp:handles |
technical issues
|
| gptkbp:has |
multiple locations
|
| https://www.w3.org/2000/01/rdf-schema#label |
Cisco Technical Assistance Center (TAC)
|
| gptkbp:is_a |
trusted partner for businesses
critical resource for IT departments global support organization key_component_of_Cisco's_support_strategy |
| gptkbp:is_available_in |
multiple languages
|
| gptkbp:is_equipped_with |
advanced diagnostic tools
|
| gptkbp:is_involved_in |
incident management
product lifecycle management customer training knowledge management vendor management service optimization service delivery management |
| gptkbp:is_known_for |
customer loyalty programs
customer-centric approach high customer satisfaction rapid response times proactive support highly skilled technicians effective communication with clients |
| gptkbp:is_part_of |
Cisco's_innovation_initiatives
Cisco's_service_portfolio Cisco's_customer_experience_strategy Cisco's_global_operations |
| gptkbp:is_recognized_for |
expertise in networking
|
| gptkbp:offers |
24/7 support
community forums service level agreements technical documentation training resources remote access solutions on-site support customized support plans network assessments disaster recovery support performance tuning services hardware replacement services web-based support tools |
| gptkbp:partOf |
gptkb:Cisco_Systems
|
| gptkbp:provides |
root cause analysis
technical support consultation services incident response performance monitoring software updates product documentation network troubleshooting incident tracking remote troubleshooting service continuity planning network design assistance service desk support security support |
| gptkbp:serves |
Cisco_customers
|
| gptkbp:supports |
cloud services
networking products |
| gptkbp:uses |
case management systems
|
| gptkbp:utilizes |
Cisco_experts
|