Statements (28)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
government position
|
| gptkbp:alternativeName |
gptkb:CCO
|
| gptkbp:collaboratesWith |
CEO
Chief Marketing Officer Chief Product Officer |
| gptkbp:emergedIn |
early 2000s
|
| gptkbp:focusesOn |
customer advocacy
customer journey customer needs |
| gptkbp:foundIn |
large organizations
customer-centric companies |
| gptkbp:goal |
improve customer experience
drive customer-centric culture increase customer lifetime value reduce customer churn |
| https://www.w3.org/2000/01/rdf-schema#label |
Chief Customer Officer
|
| gptkbp:memberOf |
executive team
|
| gptkbp:oversees |
customer service
customer support customer success |
| gptkbp:reportsTo |
CEO
|
| gptkbp:responsibleFor |
customer satisfaction
customer relations customer experience customer loyalty customer retention |
| gptkbp:bfsParent |
gptkb:Office_of_the_Chief_Customer_Officer
|
| gptkbp:bfsLayer |
5
|