CIT (Critical Incident Technique)

GPTKB entity

Statements (21)
Predicate Object
gptkbp:instanceOf research method
gptkbp:analyzes outcomes
significant actions
gptkbp:application performance appraisal
job analysis
customer service evaluation
training needs assessment
gptkbp:dataCollected interviews
questionnaires
gptkbp:developedBy gptkb:John_C._Flanagan
gptkbp:focusesOn critical incidents
https://www.w3.org/2000/01/rdf-schema#label CIT (Critical Incident Technique)
gptkbp:introducedIn 1954
gptkbp:purpose to collect direct observations of human behavior
gptkbp:relatedTo qualitative research
behavioral event interview
gptkbp:usedIn psychology
organizational studies
human factors engineering
gptkbp:bfsParent gptkb:CIT
gptkbp:bfsLayer 5