Statements (30)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
IT service management software
|
| gptkbp:acquiredBy |
gptkb:Broadcom
|
| gptkbp:category |
ITSM
|
| gptkbp:developedBy |
gptkb:CA_Technologies
|
| gptkbp:firstReleased |
early 2000s
|
| https://www.w3.org/2000/01/rdf-schema#label |
CA Service Desk Manager
|
| gptkbp:integratesWith |
gptkb:CA_IT_Asset_Manager
gptkb:CA_Unified_Infrastructure_Management third-party tools |
| gptkbp:license |
gptkb:software
|
| gptkbp:platform |
gptkb:Windows
Web-based |
| gptkbp:provides |
knowledge management
workflow automation email notifications mobile access reporting and analytics SLA management self-service portal multi-tenancy support |
| gptkbp:usedFor |
asset management
incident management change management IT service management help desk operations problem management service request management |
| gptkbp:website |
https://www.broadcom.com/products/software/it-operations/service-management
|
| gptkbp:bfsParent |
gptkb:Computer_Associates
|
| gptkbp:bfsLayer |
5
|