Statements (40)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:legislation
|
| gptkbp:administeredBy |
Banking Ombudsman
|
| gptkbp:amendedBy |
2002
2006 2009 2017 |
| gptkbp:appealProvision |
Appellate Authority at RBI
|
| gptkbp:appliesTo |
regional rural banks
all scheduled commercial banks scheduled primary co-operative banks |
| gptkbp:complaintFilingMethod |
email
online in person post |
| gptkbp:complaintsHandled |
ATM/debit card complaints
credit card complaints deficiency in banking services failure to provide promised banking facilities internet banking complaints issues with loans and advances delay in payment or collection of cheques, drafts, bills, etc. levy of charges without notice non-adherence to fair practices code non-adherence to prescribed working hours non-observance of RBI directives non-payment or delay in payment of cheques refusal to open deposit accounts |
| gptkbp:country |
gptkb:India
|
| gptkbp:covers |
commercial banks
regional rural banks scheduled primary co-operative banks |
| gptkbp:firstReleased |
1995
|
| https://www.w3.org/2000/01/rdf-schema#label |
Banking Ombudsman Scheme
|
| gptkbp:launched |
gptkb:Reserve_Bank_of_India
|
| gptkbp:maximumCompensation |
INR 20 lakh
|
| gptkbp:numberOfOmbudsmanOffices |
22
|
| gptkbp:purpose |
resolve customer complaints against banks
|
| gptkbp:replacedBy |
Integrated Ombudsman Scheme 2021
|
| gptkbp:bfsParent |
gptkb:Urban_Co-operative_Bank
|
| gptkbp:bfsLayer |
8
|