Statements (83)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:software
|
| gptkbp:analyzes |
Trends
Customer Interactions Operational Data Call Data |
| gptkbp:can_create |
Performance Reports
Custom Reports Detailed Reports Summary Reports |
| gptkbp:can_provide |
Operational Insights
|
| gptkbp:developed_by |
gptkb:Avaya
|
| gptkbp:enables |
gptkb:Performance_Monitoring
|
| gptkbp:facilitates |
gptkb:Business_Intelligence
Data-Driven Decisions Compliance Reporting |
| gptkbp:features |
Customizable Dashboards
|
| gptkbp:helps |
Decision Making
|
| https://www.w3.org/2000/01/rdf-schema#label |
Avaya IX Reporting
|
| gptkbp:includes |
Data Visualization Tools
|
| gptkbp:integrates_with |
Avaya Communication Manager
|
| gptkbp:is_accessible_by |
gptkb:API
|
| gptkbp:is_available_in |
Multiple Languages
Cloud Environment |
| gptkbp:is_available_on |
gptkb:mobile_devices
gptkb:Web Desktop |
| gptkbp:is_compatible_with |
Cloud Solutions
Third-party Applications Various Operating Systems Virtual Environments On-premises Solutions |
| gptkbp:is_designed_for |
Data Analysts
Contact Centers |
| gptkbp:is_designed_to |
Improve Efficiency
Enhance Productivity |
| gptkbp:is_integrated_with |
CRM Systems
Telephony Systems |
| gptkbp:is_known_for |
Scalability
Ease of Use Real-time Data Processing User Customization Options |
| gptkbp:is_part_of |
Avaya IX Platform
Avaya Communication Solutions Avaya Ecosystem Avaya IX Solutions |
| gptkbp:is_scalable |
gptkb:Yes
|
| gptkbp:is_used_by |
Businesses
Executives |
| gptkbp:is_used_for |
Resource Allocation
Performance Benchmarking Workforce Optimization |
| gptkbp:is_utilized_by |
Managers
IT Departments |
| gptkbp:is_utilized_for |
Strategic Planning
Customer Experience Improvement |
| gptkbp:offers |
Real-time Alerts
User Training Interactive Reports Scheduled Reports Reporting Templates Historical Reporting Data Comparison Tools Data Filtering Options |
| gptkbp:provides |
gptkb:Data_Analytics
Performance Metrics Data Analysis Tools Data Insights Data Security Features User Support User-friendly Interface Data Export Options |
| gptkbp:support |
Large Data Sets
Multiple Users |
| gptkbp:supports |
Data Integration
Mobile Access Real-time Reporting Data Sharing Data Aggregation Multi-channel Reporting |
| gptkbp:track |
Agent Performance
|
| gptkbp:used_for |
Call Center Management
|
| gptkbp:bfsParent |
gptkb:Avaya_UK
|
| gptkbp:bfsLayer |
7
|