Statements (57)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Quality_Assurance
|
| gptkbp:developed_by |
gptkb:Avaya_Inc.
Business Communication |
| gptkbp:enables |
Data-Driven Decisions
Agent Performance Improvement |
| gptkbp:enhances |
Customer Experience
Employee Engagement |
| gptkbp:facilitates |
Quality Assurance Processes
|
| gptkbp:features |
Real-time Feedback
|
| https://www.w3.org/2000/01/rdf-schema#label |
Avaya IX Quality Management
|
| gptkbp:improves |
Operational Efficiency
|
| gptkbp:includes |
Speech Analytics
|
| gptkbp:integrates_with |
Avaya Contact Center Solutions
|
| gptkbp:is_accessible_by |
Web Interface
|
| gptkbp:is_available_for |
Cloud Deployment
On-premises Deployment |
| gptkbp:is_available_in |
Multiple Regions
|
| gptkbp:is_available_on |
Multiple Devices
|
| gptkbp:is_compatible_with |
Cloud Solutions
Third-party Applications |
| gptkbp:is_designed_for |
Enterprise Use
|
| gptkbp:is_designed_to |
Enhance Service Quality
|
| gptkbp:is_integrated_with |
CRM Systems
|
| gptkbp:is_part_of |
gptkb:communication
Customer Engagement Solutions Avaya IX Platform |
| gptkbp:is_recognized_by |
Industry Analysts
|
| gptkbp:is_recognized_for |
Innovation in Quality Management
|
| gptkbp:is_scalable |
Growing Businesses
|
| gptkbp:is_used_by |
Contact Centers
|
| gptkbp:is_used_in |
Various Industries
|
| gptkbp:is_used_to |
Monitor Customer Interactions
|
| gptkbp:is_utilized_by |
Quality Assurance Teams
|
| gptkbp:offers |
Custom Reporting
User Training Multi-language Support Training Modules Integration APIs Compliance Recording |
| gptkbp:provides |
Customizable Dashboards
Reporting Tools Performance Analytics Call Recording Actionable Insights Customer Feedback Analysis Quality Monitoring Call Scoring Agent Evaluation Tools |
| gptkbp:supports |
Regulatory Compliance
Real-time Monitoring Remote Work Environments Omnichannel Communication Data Security Standards Performance Improvement Initiatives |
| gptkbp:utilizes |
gptkb:Artificial_Intelligence
|
| gptkbp:bfsParent |
gptkb:Avaya_UK
|
| gptkbp:bfsLayer |
7
|