Avaya IX Customer Relationship Management
GPTKB entity
Statements (56)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Management
|
| gptkbp:available_on |
gptkb:Saa_S
|
| gptkbp:developed_by |
gptkb:Avaya_Inc.
|
| gptkbp:enables |
Personalized marketing
|
| gptkbp:enhances |
Customer experience
|
| gptkbp:facilitates |
Lead management
|
| gptkbp:features |
AI-driven insights
Omni-channel support Integration with Avaya IX platform |
| gptkbp:has |
Regular updates
User-friendly interface Multi-language support |
| https://www.w3.org/2000/01/rdf-schema#label |
Avaya IX Customer Relationship Management
|
| gptkbp:improves |
Customer retention
|
| gptkbp:integrates_with |
Third-party applications
|
| gptkbp:is_available_in |
Multiple regions
|
| gptkbp:is_available_on |
gptkb:Web
Mobile devices |
| gptkbp:is_compatible_with |
Cloud services
CRM systems |
| gptkbp:is_designed_for |
Enterprise use
|
| gptkbp:is_evaluated_by |
gptkb:Forrester
gptkb:Gartner |
| gptkbp:is_known_for |
High reliability
|
| gptkbp:is_part_of |
Digital transformation initiatives
Avaya IX portfolio |
| gptkbp:is_promoted_through |
Webinars
Online marketing Trade shows |
| gptkbp:is_recognized_by |
Industry awards
|
| gptkbp:is_scalable |
gptkb:Yes
|
| gptkbp:is_supported_by |
Community forums
|
| gptkbp:is_used_by |
Marketing teams
Call centers Sales teams |
| gptkbp:is_used_for |
Data analysis
Performance tracking Customer service optimization |
| gptkbp:offers |
gptkb:Customization_options
Workflow automation Training and support services |
| gptkbp:provides |
Analytics and reporting
Data management tools Customer feedback tools Real-time communication tools |
| gptkbp:release_date |
gptkb:2020
|
| gptkbp:security |
gptkb:Yes
|
| gptkbp:supports |
Mobile access
Social media integration Customer engagement Marketing automation Sales automation |
| gptkbp:target_market |
Businesses
|
| gptkbp:uses |
Machine learning
|
| gptkbp:bfsParent |
gptkb:Avaya_UK
|
| gptkbp:bfsLayer |
7
|