Statements (58)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:Telecommunications_company
|
| gptkbp:developedBy |
gptkb:Avaya_Inc.
|
| gptkbp:features |
directory services
real-time monitoring system diagnostics user feedback mechanisms call recording call routing conference calling custom reporting network management tools voicemail integration with social media platforms customizable user interfaces call transfer user self-service options automated attendant call analytics dashboards call escalation call monitoring call queuing integration with contact center solutions presence management integration_with_CRM_systems integration_with_Microsoft_Teams |
| https://www.w3.org/2000/01/rdf-schema#label |
Avaya Communication Manager
|
| gptkbp:integratesWith |
gptkb:Avaya_Aura
|
| gptkbp:provides |
security features
reporting tools system redundancy user training resources multimedia communication call control |
| gptkbp:released |
2000
|
| gptkbp:supports |
SIP
user authentication VoIP data encryption high availability mobile applications mobile devices performance monitoring H.323 remote access data backup solutions disaster recovery solutions call analytics video conferencing cloud deployment real-time collaboration tools integration with third-party applications voice recognition technology web-based management multi-site deployments networked communications call center operations API_access |
| gptkbp:usedIn |
enterprise environments
|